Going Back To The Problem

Last week's critique was that I go back to the problem, and look at some new avenues to explore the problem from. So I have actually multiple problems, that lead down multiple avenues. The problems are more and less specific... the area I started examining was how tenants interact with their landlords, specifically that they were scared/hesitant to contact the landlord RE. maintenance of the property, through fears that it would be seen as the tenant's fault and they would be charged monetarily, for fears that it would make the landlord angry (even through no fault of tenant), things like that, due to the power balance between the two groups.

• How people interact with each other
• How people interact with the space
• How tenants interact with landlords and vice versa

And how they don't see eye to eye... this was a really good study -

http://www.newshub.co.nz/home/new-zealand/2017/08/tenants-landlords-don-t-see-eye-to-eye-survey.html

that said stuff like,

• 75% of landlords believe that they fix problems within a property as soon as possible, 
• 66% of tenants claim the complete opposite (that problems are not fixed within a timely manner at all)

Graph A. Landlord perception               Graph B. Tenant perception of 

of problem fixing                                    problem fixing

Which was really interesting to me, as it really said that problems for landlords were really just out of sight out of mind, if they can't see in front of them/aren't aware of a problem why should they or would they care? Landlords perceive their relationship with tenants to be good 90% of the time (no statistics for how tenants perceive their relationship with landlord, but it is plausible that the more powerful party will be having a better time and perception of the relationship generally).
And so I looked at how to make the problems more obvious and in-your-face to the landlord. They don't live there, so they don't see necessarily the benefit of resolving issues in a timely manner.

• What if Virtual Reality could make the problems of a house more obvious to its owner that was not living there? Like really in your face... 
• What if there was some kind of device in the house that monitored problems and sent alerts to the landlord with the longer they wait the more the consequences are really obvious? 
• Like the VR progression of really exaggerated mould or whatever, to make the landlord do something
• What if the owner of the house valued their house like a person? What if the house had a personality and talked to its owner? 
• What if there was a more obvious representation of problems and their time, money, etc, that can be lost when they don't take care of the property properly and do a shit job of repairing stuff? 

1. Make it easier and more inviting for tenants to complain and

2. Make the problems more visual and obvious for landlords to see, like how bad it will be 

This combination of features would hopefully result in an increase of tenants letting their landlords know about issues more, and the landlords fixing issues in a timely manner due to the increased visibility they would have of the problem.